FAQ

Published on May 8th, 2012

Is there a cloakroom ?
Yes there is on the left hand side when you walk in the entrance

Can i bring my own food and drink ?
Nope, sorry it is a licenced venue and only food & drink bought in the venue allowed.

Can I bring my camera?
If it is a regular point and shoot sure, if it is a big flashy number with loads of lens (ie professional) then you will need to be acredited press.

I haven’t got my tickets
Contact the company that you bought them from, remember the phone exists too. If it was through this website that is See Tickets

What are the Age restrictions?

Under 14′s need an 18+ adult accompaniment.
14+ unaccompanied.

Over 18′s will be issued with a wristband when they arrive to allow them to drink at the bar. The bars operate a challenge 25 scheme, so if you are lucky enough to look young. Bring some ID please.

Is there camping? 

Afraid there is no camping in Alexandra Palace. Although there is a pitch and putt. Please see the Venue info page for information on accommodation options.

Is there tea ?
Well sort of, a Parent Creche will be available for fans parents who want to escape the madness and have a cup of tea or coffee in peace. No extra cost but everyone needs a show ticket to enter the event.

Are there disabled facilities?

Vans Warped Tour & Kilimanjaro live ltd is committed to ensuring that everyone has the chance to fully enjoy the event, whatever their ability. There are disabled access tickets available for this venue.

The Main rooms on the ground floor are all wheelchair accessible and the downstairs room is accessible by lift. A stewarded wheelchair user viewing platform will be provided and will be located as near to the main stage as is practical and safe. Disabled toilets are available. Qualifying people with disabilities are eligible to receive a free ticket to bring someone with them.

In order to book a disabled access ticket you should call See Tickets on 0115 9454590

What are the timings of the event?

Doors open : 1pm

Event finished : 10.30pm

These are the timings for both days

Can i get a coach from my town ?

Big Green Coach company has organised a fleet of coaches going from around the country to Alexandra Palace. Both Coach Only tickets for existing ticket holders, and Coach & Ticket packages.